Contact
Have a question, comment, or concern? We’re here to help!
Customer support team is available 24/7 by email:
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Do you have any question?
FAQ
What materials do you use to make your products?
We use only 100% genuine leather and high-quality hardware to ensure durability and a luxurious finish for each piece.
Do you offer products in different sizes?
We have a standard size grid but also we offer custom sizing based on your exact measurements to ensure a perfect fit for all body shapes. Plus sizes are also available.
How do I place an order with custom measurements?
On the product page, you’ll find a section to input your custom measurements for a perfect fit. If you have any questions or need assistance, feel free to reach out to our manager through the live chat for quick and personalized support.
How long does it take to make and deliver my order?
Production Time: All products are made by hand especially for you according to your measurements. The processing time of order is 5-7 business days.
Delivery Time:FREE standard shipping with tracking number (9-11 business days)
PRIORITY shipping (6-9 business days)
Can I return or exchange a product if it doesn’t fit?
Yes, you have 30 days to return or exchange your item if it doesn’t fit. Additionally, all our products come with a 1-year warranty.
Is free shipping available?
Yes, we offer free shipping on all orders.